Privacy Policy

1. Introduction

Chalewotey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Platform, including:

• Name and contact information (email, phone number, address)
• Account credentials
• Payment information
• Profile information (photos, bio, service offerings for providers)
• Communication data (messages, reviews, ratings)

Automatically Collected Information

When you access our Platform, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• Location data (with your consent)
• Usage data (pages visited, features used, time spent)
• IP address and browser type

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect customers with service providers
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Ensure the safety and security of our Platform
• Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

• With Service Providers: To connect customers with providers for booked services
• With Third-Party Service Providers: For payment processing, analytics, and customer support
• For Legal Purposes: To comply with applicable laws and regulations
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at: